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How to send a message (Slack or otherwise) based on the Didit checklist task completion percentage field

Some users may not want Jira notifications or they may have disabled them in their personal settings. In other instances, users may be filtering out the Jira notifications in their inboxes. Other times, people may just want to get notifications in another location than their inbox, such as Slack, WhatsApp, Teams, etc.

If you find yourself in any of these positions or if you have users in your project that find themselves wanting notifications in a different place, you could consider using automation for Jira to stay updated on a checklist’s progress. The following steps will allow you to configure a notification of your choice, based on the “Didit tasks completed percentage” field. You may only want to know when a user completes a checklist. You could want to know when a checklist is 50% or more complete. Finally, you could want an update whenever a checklist task is checked (or unchecked). Any of these scenarios are possible with a little adaptation to the steps below.

  1. Navigate to the project automation section of your Jira project. If you are a Jira admin, you can do this from the global automation administration page.

    The project settings in Jira with the automation section highlighted.
    The project settings in Jira with the automation section highlighted.

  2. Click “Create rule.”

    The automation admin section with an arrow to the create rule button.
    The automation admin section with an arrow to the create rule button.

  3. Add the “Field value changed” trigger and choose “Didit tasks completion percentage” for the “Fields to monitor for changes” section.

    The field value changed trigger with the Didit tasks completed percentage field as the trigger field.
    The field value changed trigger with the Didit tasks completed percentage field as the trigger field.

  4. Add a JQL condition which specifies the checklist percentage complete you would like to target. You can skip this part if you want to get messages for all checklist updates.

    The percentage is up to you, but your JQL should look something like below. 
    "Didit tasks completed percentage" = 90
    A JQL condition to qualify only checklists that are more than 90% complete using the Didit tasks completed percentage field.
    A JQL condition to qualify only checklists that are more than 90% complete using the Didit tasks completed percentage field.

  5. Add the “Send Slack message” action.

    The rule with the send slack message action highlighted.
    The rule with the send slack message action highlighted.

  6. Configure the action with your channel webhook and message details.

    You will need to log in to your Slack account to get the channel webhook. You can do this by clicking the link below the “Webhook URL” field. You can also use smart values to send issue and checklist data to in the message. This helps provide more context to your users.
    The send Slack message action with some text for the message.
    The send Slack message action with some text for the message.

  7. You could also choose to send a message on a different messaging service, such as email, Whatsapp, Teams, Skype, Twilio, using a webhook or other integration.

Check out the Atlassian documentation on automation for more ideas!

Link to this page: https://seibert.biz/diditmessagechecklisttaskpercent