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How to turn mention emails on or off

Jira admin permission is required in order to follow this how to article.

When someone is mentioned in a checklist that is linked to a work item, Jira emails them. The same switch covers the email to people who are assigned a task. It is on by default.

  1. Jira with the admin cog open and the apps menu highlighted.
    Jira with the admin cog open and the apps menu highlighted.

  2. Choose “Settings” under “Didit - Checklists” in the left sidebar.

    The find new apps admin page with an arrow to the Didit settings section.
    The find new apps admin page with an arrow to the Didit settings section.

  3. On the “Global settings” tab, switch “Email people when they are mentioned” on or off.

    The Didit global settings with the Email people when they are mentioned switch highlighted.
    The Didit global settings with the Email people when they are mentioned switch highlighted.

The change applies to the next mention straight away. Turning the email off doesn’t remove anything else: the names in checklists, the Manage my tasks page and the Checklist mentions and Checklist assignees fields in Jira keep working.

Confluence checklists never send mention emails, so the switch only exists in Jira.